Extreme weather
The SA Department of Human Services’ Extreme Weather Response supports people that are sleeping rough during extreme weather. Extreme weather conditions can pose a risk to health, safety and wellbeing for people sleeping rough. Find out more here.
When a ‘Code Red’, ‘Code Blue’ or other extreme weather alert is announced, we will share it on the City of Charles Sturt Facebook page.
For immediate support, refer to the following:
- Homeless Connect SA - call 1800 003 308
- Ask Izzy - a free, mobile-friendly website for connection to a range of different services available right now, and nearby.
Remember, you can always visit any of our Charles Sturt Libraries or Community Centres during opening hours to make use of our community facilities.
Homelessness services
As basic costs of living increase, more people are finding themselves at risk of homelessness.
Homelessness isn’t just sleeping rough. It includes couch surfing, living in vehicles, staying in insecure or temporary housing, or being at risk of losing a home.
As your local Council, we recognise our responsibility to support those facing these challenges. We provide free, accessible spaces and services to help individuals navigate the realities - and the stigma - of homelessness.
We’re committed to building a safe, inclusive city where everyone belongs. Wherever you're from, you have a place in our community.
Local help for people doing it tough
If you or someone you know is experiencing homelessness, food insecurity, or housing issues, there are local services that can help. This page offers quick links to practical support for anyone currently experiencing homelessness or facing housing insecurity.
For immediate assistance:
- Ask Izzy - a free, mobile-friendly website for connection to a range of different services available right now, and nearby.
- Homeless Connect SA - call 1800 003 308
- Adelaide North West Homelessness Alliance - call 1800 569 086
- Foodbank SA - call 8351 1136
If you are concerned for the immediate safety of yourself or someone else, please call 000 for emergency assistance.
For non-urgent police assistance, you can call the Police Assistance Line on 131 444.
City of Charles Sturt based services are listed below.
Our libraries and community centres are welcoming, inclusive spaces designed to support the community in meaningful ways. Whether you're seeking shelter during extreme weather, access to technology, or simply a quiet place to rest and recharge, our network is here for you.
We offer:
- Free membership
- Free Wi-Fi
- Free programs for all ages
- Free access to our Digital Library
- Digital assistance
- Printing and scanning services
- Help with online banking and essential calls
- Friendly staff who can connect you to further support
- Public toilets
These spaces also serve as vital outreach hubs for vulnerable populations, offering connection, care, and practical help when it’s needed most.
Visit our Libraries page to learn more or call 8408 1333.
Explore our Community Centres and discover what’s available near you.
Puddle Jumpers Western Food Hub - Showers & Laundry Services
266A Port Road, Hindmarsh, call 7071 5270
Days of operation: Fridays, 5-8pm.
The One Voice Shower Truck provides free, warm showers to people experiencing homelessness or hardship.
- Orange Sky Australia - Laundry
Days of operation: Fridays, 6-8pm.
Orange Sky offers free laundry and friendly chats for anyone doing it tough.
Public toilets can be located using the National Public Toilet Map. Facilities are also available for use during opening hours at the City of Charles Sturt's community centres and libraries.
- Anglicare SA Thread Together - supporting vulnerable communities with free clothing. Call 0403 136 802 or enquire online.
- Visit your local charity and church op shops - Search here.
- Dress for Success - Free personal styling for women for work, clothing, and interview advice. 255 Port Road, Hindmarsh. Call 8346 5662 or info@dfsadelaide.org. Monday to Friday 9am - 5pm - by appointment only.
- 13YARN - 13YARN is a free and confidential 24/7 national crisis support line for Aboriginal and Torres Strait Islander people who are feeling overwhelmed or having difficulty coping. Call 139 276 or contact enquiries@13yarn.org.au
- National Domestic Family and Sexual Violence Counselling Service - call 1800 737 732 (1800RESPECT), Text 0458 737 732, Online Chat or Video Call.
- Lifeline - call 131 114, Text 0477 13 11 14, or Online Chat.
- Kids Helpline - call 1800 55 1800. If you can't get to a phone or prefer to chat online, you can connect one-on-one with a Kids Helpline counsellor through WebChat.
- Alcohol and Drug Information Service (ADIS) - ADIS is a confidential telephone counselling, information and referral service for the general public, concerned family and friends, students and health professionals. Call 1300 131 340 any day between 8:30am and 10pm.
If you are concerned for the immediate safety of yourself or someone else, please call 000 for emergency assistance.
- Women's Safety Services SA (WSSSA) - supporting women and children experiencing domestic violence. Call 8255 3622, crisis line 1800 800 098.
- 1800RESPECT call 1800 737 732 - 24/7 hotline support for people impacted by domestic, family or sexual violence.
- 1800RESPECT Daisy app - Daisy is an app that provides information about support services in your local area. Download Daisy for Android devices | Download Daisy for iOS devices
- 1800RESPECT Sunny app - Sunny is 1800RESPECT’s app for people with disability who have experienced violence and abuse. Sunny has been co-designed with women with disability to make sure it provides the very best support for the people who use it.
- Catherine House - provides accommodation and support services for women experiencing homelessness in South Australia. Call 8232 2282.
- Together4Kids - provides support to children aged 0-12 who are accompanying a parent accessing family and domestic violence and homeslessness services. Call 8245 8190.
- Safe Pets Safe Families - Registered pet foster carers & boarding services for those affected by Domestic Violence. Unit 4, 2-4, Marker Ave, Marleston, call 0490 818 879.
- The State Government maintains a list of family and domestic violence and sexual assault support services here.
- Good Shepherd - No interest loans up to $2,000. Call 1300 770 550.
- National Debt Helpline - Free financial advice Monday to Friday 9:30am-4:30pm. Call 1800 007 007.
- Uniting Care Wesley Bowden - Emergency relief for people in Western Adelaide. Call 8245 7139.
- For more visit: State Government Financial Aid
Foodbank SA/NT operate a food hub at Woodville Park and provide food relief to frontline charities and organisations. They also maintain an interactive map that you can use to find food support near you. 697 Port Road, Woodville Park, call 8445 0477, 9am-3pm Monday to Friday.
Western Food Hub Hindmarsh offer material aid in the form of food parcels of fruit & vegetables, tea & coffee, bread and hot meals for people and families experiencing disadvantage. 266A Port Road, Hindmarsh, call 7071 5270, 10am-2pm and 4pm-8pm seven days a week (subject to volunteer availability).
Salvation Army Arndale Corps - The Community Service Centre provides emergency relief in the form of food parcels and vouchers as a way of assisting people who find themselves in difficult circumstances. 1-7 Gray Street, Kilkenny, call 8130 6188.
OzHarvest offers free food, sourced from supermarkets, retailers, butchers and markets, for vulnerable people and families. 27 Manton Street, Hindmarsh, call 7007 0080. The market is open: 9am-12pm Tuesday, 4pm-7pm Wednesday, 9am-12pm Thursday.
The Grove Uniting Church provides bread, fruit and vegetables on a first come, first served basis. No I.D. or registration required. 80 Ridley Grove, Woodville Gardens. Tuesdays and Thursdays 11am-12pm. For more information call Jem 0412 107 105.
Gateway Baptist Albert Park - Food and hot drinks available on Thursdays and Fridays with no I.D. or registration required. 6 Jervious Street, Albert Park, call 7123 6494, 10-11am Thursdays and 11am-12pm Fridays.
- Anglicare SA - SA services for the homeless or those at risk. Call 1800 569 086.
- RentRight SA - Tenancy advice available from 8am to 8pm, Monday to Friday, call 1800 060 462.
- SA Housing Trust - public housing for people on low incomes, particularly those who have difficulty accessing and maintaining housing in the private market. Call 131 299.
- St Vincent De Paul - Assistance with completing forms and housing applications and more. Call 1300 729 202 between 9am and 1pm, Monday to Friday.
Ask Izzy is a mobile-friendly, Australia-wide directory (and website/app) designed for quick, anonymous access to support services including housing, financial aid, counselling, health and wellbeing services, legal, advice, family and domestic violence support, as well as a range of everyday needs.
Affordable SA links to a wide range of affordable services, grouped by category - including food, accommodation support, health care, Aboriginal and Torres Strait Islander supports, and many more. Call 1800 025 539.
Adelaide North West Homelessness Alliance (ANWHA) is a collaborative partnership of service organisations across Adelaide’s northwest suburbs. They provide homelessness preventions services for adults and families, Aboriginal people, and young people. 64 Dale Street, Port Adelaide, call 1800 569 086.
ShelterSA’s Pickle is a youth homelessness gateway designed to connect young people experiencing or at risk of homelessness with local services.
- 13YARN - 13YARN is a free and confidential 24/7 national crisis support line for Aboriginal and Torres Strait Islander people who are feeling overwhelmed or having difficulty coping. Call 139 276 or contact enquiries@13yarn.org.au
- Uniting Communities Kurlana Tampawardli - Housing and return-to-country support for those visiting Adelaide from remote communities, and for tenants of Housing SA. 45-47 Tapleys Hill Road, Hendon, call 8202 5610.
- Nunga Mi:Minar - Northern Regional Domestic Violence and Aboriginal Family Violence Service. Call 8367 6474.
- Men's Referral Service - The Men’s Referral Service is the national counselling, information and referral service for men looking to change their behaviour. If you are concerned about your own or someone else’s behaviour, call 1300 766 491.
- Men's Line Australia - A free telephone and online counselling service offering support for Australian men anywhere, anytime. Call 1300 78 99 78.
- Vinnies Men's Crisis Centre - Help with meals, showers and toiletries. 28 Whitmore Square, Adelaide, call 8231 2250 or email whitmore@svdpsa.org.au
- Mental Health Triage - This service is the main point of access into mental health services and can provide advice and information in a mental health emergency or crisis situation. Call 13 14 65.
- Headspace Port Adelaide - Support young people with mental health, physical and sexual health, substance use, and work or study. 78-80 St Vincent Street, Port Adelaide, call 8215 6340.
- Lived Experience Telephone Support Service - People living in the Adelaide metropolitan area with mental health conditions - as well as their carers, family and friends - can access this unique after-hours telephone help line. Call 1800 013 755.
Flyers on A4 for photocopy and printing: Local Homelessness Services - 3DL flyers
Please contact us if any of this information needs to be updated.