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Bins: waste, recycling and organics

Cleanaway is providing our City's kerbside waste and recycling collections and the hard waste service.

As part of improved customer service, there is a residential portal available online for you to:

  • Report a damaged or missing bin
  • Log a missed collection
  • Book a hard waste collection

Go to portal

Alternatively, you can call the waste line on 1800 777 844 or email charles.sturt@cleanaway.com.au

Have questions? View our FAQs below

Visit Which Bin SA and Recycling from A - Z to learn more about what goes in which bin.

Learn more about your household waste and recycling service in the City of Charles Sturt.

Click each bin to find out what goes where.

You can also visit Which Bin SA and Recycling from A - Z.

Blue BinYellow BinGreen Bin

  • Put bins out by 6am on the day of pick up as collection occurs between 6am and 6pm.
  • Bring bins in within 24 hours of collection.
  • Face each bin in the right direction with wheels towards the house.
  • Keep at least 30cm clear around each bin.
  • Place them where they will not be in the way of pedestrians and road users.
  • Place the right material in the right bin.
  • Don't pack waste too tight.
  • Don't overfill your bin (max. weight 75 kg) or it won't be collected.
  • Keep the bin lid closed.

Some apartments, flats and units use shared bins.

If your building has large, four-wheeled bins there is a different process.

In most cases  you will not need to place these on the kerb for collection. This is done for you by your Strata and by Council’s contractors.

Where do I put my waste?

Some developments have waste placed directly into the bins themselves. Some have a dedicated waste room or a chute system.

If you are unsure, contact your building manager.

Tidy tips:

Hard waste 

In most cases, residents of flats and apartments can use our hard waste service.

However, not all sites have suitable space for storage and collection of hard waste. In this case, you are not able to book a hard waste collection. You need to make separate arrangements to dispose of waste.

You can drop items off at the Beverley Recycling & Waste Centre or speak to your building manager for private waste removal.

Report it via the online portal

Contact Cleanaway on 1800 777 844

If reported before 12pm your bin will usually be emptied on the same day, after this time it will be scheduled for the following working day. Please leave your bin on the kerb until it has been emptied.

The time of day your bin is emptied may vary (anytime between the hours of 6am and 6pm). Please make sure you leave your bins out from the night before and during these hours to ensure your bin is collected.

We allow waste collection from 6am along a number of our major roads, e.g. Findon Road, Henley Beach Road, Seaview Road, Port Road etc. This is to allow the trucks to empty bins before it becomes too busy. This has always been the case - 6am covers all those people whole live on early start roads.

Trucks shouldn’t be entering residential streets until 7am however we have had a few drivers enter residential streets before 7am at the start of our new contract with Cleanaway, and this is due to the drivers learning new routes and having their timing out a little bit.

The Weekly FOGO trial is a 12 month trial of Weekly Food Organics Garden Organics (FOGO) collections from Monday 1 May 2023 with 1,000 households in Seaton and Tennyson.

Participating households will have a switch in their bin collections with their weekly FOGO (green lid) bin collected weekly and general waste (blue lid) bin change to a fortnightly collection.

Making the switch to weekly FOGO collection will help to support our community to put food scraps into this bin, along with garden waste.

Check out our Weekly FOGO trial page for more info.

More information

Waste hotline:

Call 1800 777 844

Email charles.sturt@cleanaway.com.au