Cleanaway is providing our City's kerbside waste and recycling collections and the hard waste service.
As part of improved customer service, there is a residential portal available online for you to:
- Report a damaged or missing bin
- Log a missed collection
- Book a hard waste collection
Alternatively, you can call the waste line on 1800 777 844 or email charles.sturt@cleanaway.com.au
Have any other questions? View our FAQs below.
Visit Which Bin SA and Recycling from A - Z to learn more about what goes in which bin.
Learn more about your household waste and recycling service in the City of Charles Sturt.
- Check our Kerbside Waste & Recycling Calendar and Guide
2024/2025 Calendar
2025/2026 Calendar - Learn about our Weekly Food Organics Garden Organics (FOGO) collection trial in Seaton and Tennyson.
- Download our My Local Services App for your phone for a reminder to put the bins out.
- Search your address in our Services Map.
Click each bin to find out what goes where.
You can also visit Which Bin SA and Recycling from A - Z.
- Put bins out by 6am on the day of pick up as collection occurs between 6am and 6pm.
- Bring bins in within 24 hours of collection.
- Face each bin in the right direction with wheels towards the house.
- Keep at least 30cm clear around each bin.
- Place them where they will not be in the way of pedestrians and road users.
- Place the right material in the right bin.
- Don't pack waste too tight.
- Don't overfill your bin (max. weight 75 kg) or it won't be collected.
- Keep the bin lid closed.
Some apartments, flats and units use shared bins.
If your building has large, four-wheeled bins there is a different process.
In most cases you will not need to place these on the kerb for collection. This is done for you by your Strata and by Council’s contractors.
Where do I put my waste?
Some developments have waste placed directly into the bins themselves. Some have a dedicated waste room or a chute system.
If you are unsure, contact your building manager.
Tidy tips:
- Check out our Waste & Recycling Guide.
- Take furniture and bulky domestic waste to Beverley Recycling & Waste Centre.
- Flatten large cardboard boxes.
- Keep waste room clean and tidy.
- Report any concerns to your building manager.
- Hard waste pick-up for flats and apartments.
Hard waste
In most cases, residents of flats and apartments can use our hard waste service.
However, not all sites have suitable space for storage and collection of hard waste. In this case, you are not able to book a hard waste collection. You need to make separate arrangements to dispose of waste.
You can drop items off at the Beverley Recycling & Waste Centre or speak to your building manager for private waste removal.
Report it via the online portal
Contact Cleanaway on 1800 777 844
If reported before 12pm your bin will usually be emptied on the same day, after this time it will be scheduled for the following working day. Please leave your bin on the kerb until it has been emptied.
The time of day your bin is emptied may vary (anytime between the hours of 6am and 6pm). Please make sure you leave your bins out from the night before and during these hours to ensure your bin is collected.
We allow waste collection from 6am along a number of our major roads, e.g. Findon Road, Henley Beach Road, Seaview Road, Port Road etc. This is to allow the trucks to empty bins before it becomes too busy. This has always been the case - 6am covers all those people whole live on early start roads.
Trucks shouldn’t be entering residential streets until 7am however we have had a few drivers enter residential streets before 7am at the start of our new contract with Cleanaway, and this is due to the drivers learning new routes and having their timing out a little bit.
The Weekly FOGO trial is a 12 month trial of Weekly Food Organics Garden Organics (FOGO) collections from Monday 1 May 2023 with 1,000 households in Seaton and Tennyson.
Participating households will have a switch in their bin collections with their weekly FOGO (green lid) bin collected weekly and general waste (blue lid) bin change to a fortnightly collection.
Making the switch to weekly FOGO collection will help to support our community to put food scraps into this bin, along with garden waste.
Check out our Weekly FOGO trial page for more info.
Residents can request an additional bin service, allowing them to present more than one bin on their regular collection day. Annual fees apply to cover the cost of managing these services.
To request this service, simply submit a request through our online form.
If you have an existing additional waste service and would like to cancel it please call us on 8408 1111.
Blue Bin
Waste: Blue Bin
The blue bin is for general household waste. This is for anything that can't go in recycling (yellow bin) or organics (green bin).
Your blue bin is collected weekly.
Check out our collection calendar or download our My Local Services App for a reminder.
What can go in your blue bin:
- nappies
- plastic bags, garbage bags & non recyclable plastic & food packaging (eg chip packets)
- kitty litter (wrapped)
- video tapes
- small broken household items such as china & glassware (including light globes)
- cling film & wine bladders
- rags and clothing that cannot be donated or given as hand-me-downs
- expanded polystyrene (including meat trays & cups)
- ropes & hoses
Yellow Bin
Recycling: Yellow Bin
The yellow bin is for recycling. It's collected fortnightly on the same day as your blue bin (waste). Your green bin (organics) is collected in alternate weeks to the yellow bin.
Check out our collection calendar or download our My Local Services App for a reminder to put your bins out.
Waste hotline
8295 5077
What can go in your yellow bin:
- paper (newspapers, magazines, junk mail)
- cardboard (egg cartons, boxes)
- milk cartons
- plastic bottles
- glass bottles and jars
- aluminium and steel cans
- containers (detergent bottles, icecream and yoghurt containers)
- foil from chocolate Easter eggs
Check the A-Z of Waste & Recycling for more information about what goes in each bin.
Recycling rules
- Rinse all food and drink containers.
- Remove lids and place into blue bin, alternatively you can collect lids in a bottle or can of the same material (plastic or metal) and place them in you recycling bin. Individual bottle tops and lids are too small to be processed on their own.
- Don't put your recycling in plastic bags.
- Flatten all cardboard boxes.
- Don't pack your recycling bin too tight.
- Keep recyclables separate (eg don't put cans in boxes).
What can't go in the yellow bin?
- plastic bags
- car parts or gas bottles
- garden waste
- food scraps
- nappies
- mirrors, light globes or window glass
Stop the Junk Mail
The Distribution Standards Board provides one free of charge reflective sticker, on receipt of a stamped return addressed envelope to:
DSB Sticker
Suite 6, 151 Barkly Avenue
Richmond Victoria 3121.
More Information on Recycling
Green Bin
Organics: Green Bin
The green bin is for organics. It's collected fortnightly on the same day as your blue bin (waste). Your yellow bin (recycling) is collected in alternate weeks to your green bin.
Check out our collection calendar or download our My Local Services App for a reminder.
Waste line
1800 777 844
What can go in the green bin:
- garden prunings and cuttings
- lawn clippings
- leaves
- weeds
- cut flowers
- small branches (max length 60cm, max diameter 10cm)
- food scraps
What food scraps can go in the organics bin?
- All dairy including cheese and yoghurt
- Cake, bread and biscuits
- Pasta, rice and grains
- Meat, and bones (raw and cooked)
- Seafood and shells (raw and cooked)
- Paper towel and tissues
- Fruit and vegetables (scraps and peels)
- Tea bags
- Coffee grounds
- Egg shells
- Take away foods
- Cooked leftovers
Read more about recycling food waste. If it didn't grow, it doesn't go in the organics bin.
Check the A-Z of Waste & Recycling for further information about what item goes in what bin.
What can't go in the green bin:
- dirt, soil or sand
- plastic bags or household garbage
- stones, rocks, bricks or rubble
- irrigation hoses, plastic pots or trays
- painted or treated timber
- recyclables
- gardening tools
More information
Waste hotline
Phone: 1800 777 844
Email: charles.sturt@cleanaway.com.au