What is the Home Library service?
Are you a resident of the City of Charles Sturt who wants to access our library’s collection, but cannot visit any of our libraries due to age, frailty, injury, vision impairment or disability?
Our Home Library Service offers an alternative – a free, personalised delivery service that brings the library to the comfort of your own home. The Home Service is managed by a dedicated and friendly team of staff, who visit on a designated day and time on a monthly basis.
At each visit you will receive a delivery of library materials specific to your interests and capabilities. Whether you are a romance, crime or sci-fi fan, or you enjoy true crime, biographies, puzzles, and magazines, this service offers access to all the collections you would normally see in your local library.
We can also offer a more tailored approach. For those with vision impairments, other than the general collection of large print books, talking books and CDs, we provide audio-read Envoys or Daisy Players.
Envoys are remote-control sized audio players with several pre-loaded audiobooks, and Daisy Players are special devices that allow many different forms of talking books to be played with the simple push of a button, such as USBs, SD cards and CDs.
We also visit nursing homes, retirement villages, and supported independent living residents.
Due to COVID-19 our existing service has now been adapted to include a contactless system for those clients who opt for it, with increased sanitisation of all items and a drop to your door approach.
Terms and Conditions
To be eligible for Home Library Service, you must meet certain criteria that will be determined by the Home Library Service Officer.
Eligibility includes:
- People 70 years or over
- People 55 years or over, with a chronic medical condition
- Aboriginal and Torres Strait Islander people aged 50 years or over, with a chronic medical condition
- People who are immune suppressed
- People with a disability
- Frailty
- Vision impairment, or
- Injury (permanent or temporary)
As a Home Library Service customer, you must also agree to the following terms and conditions.
Customers will:
- Accept responsibility for all items borrowed on their account
- Have due items ready for collection by the Home Library Service Officer on the designated delivery date and time
- Advise the library of any changes to their contact details including delivery address
- Advise the library of any other changes to their circumstances affecting delivery, such as absence due to holidays, appointments, illness, etc.
- Pay for replacement costs of any items that have been lost or damaged
If any of these conditions are not met, we reserve the right to restrict or ban access to library materials until the issue is resolved.
How to Apply
If you, a family member or a friend would be interested in applying for this service, we recommend that you do so via the online form below. Alternatively you can call us on 8408 1333 to speak to our Home Service Officer.
Please note, you must meet the criteria to be eligible for the service.
What happens next?
After we receive your completed application form, our Home Library Servicer Officer will be in touch with you to arrange a time to meet and discuss the service in more detail.
They will also ask you a series of questions to help select items according to your borrowing preferences and explain when and what time they will visit you each month.
Need help?
Library Services
Call 8408 1333
Email library@charlessturt.sa.gov.au