A Guide to Business Continuity Throughout Construction and Infrastructure Upgrades
The City of Charles Sturt is committed to creating valuable places for our community. Our successful delivery of upgrades, improvements, construction, and placemaking projects ensures this.
We recognise that streetscape and construction projects can impact local businesses and the community. To support you in planning and preparing ahead, we have developed an exceptional guide, A Guide to Business Continuity Throughout Construction and Infrastructure Upgrades.
Why This Guide Matters
While construction projects may temporarily impact your business, they are designed to bring long-term positive changes to your area. Our guide provides valuable insights and practical steps to help you navigate and benefit from these projects.
Get Ready with Confidence
To ensure you are well-informed and prepared for upcoming streetscape upgrades and construction, we invite you to explore our Open for Business Guide and Roadmap to Delivery checklist. These resources are tailored to support our local businesses and community throughout the construction process.
Roadmap to Delivery Checklist (Tip: Download our roadmap to delivery checklist to ensure you have ticked all the boxes for a smoother transition during this time).
Open for Business: A Guide to Business Continuity Throughout Construction and Infrastructure Upgrades:
FAQ's During Construction
We often get asked if ratepayers are eligible for rate reductions during roadworks due to the disruption.
Here’s the key information:
Rates are a form of taxation that funds services, infrastructure, and projects across the City of Charles Sturt, as per the annual budget. While our budget includes provisions for rate rebates and relief, there is no specific rebate or relief for roadwork disruptions.
Road assets need regular upgrading to ensure safety and accessibility, planned in our long-term financial plan. We also secure external grants to enhance value for our ratepayers.
Although some disruption is unavoidable, the investment benefits ratepayers once works are completed.
For those experiencing hardship, rate deferrals or payment plans are available.
See our Rate Relief information.
At times there may be some impact to on-street car parking within a project work zone. Alternative customer / public car parking would be identified at the commencement of the project, via a map to enable businesses to share with their customers.
Dust
To minimise dust during construction, a water truck will operate onsite when needed to water down any loose dust.
Noise
Road and public infrastructure works are exempt from noise restrictions under the Environment Protection (noise) Policy 2007. However, we aim to minimize construction noise to the hours of 7am to 7pm, Monday to Saturday, and use methods to reduce the impact on the local community.
At times we may choose to undertake night works to complete elements of a project. Night works are determined by a number of factors, such as: DIT permit restrictions, SA Water or SAPN network alterations and complexity of the project. They are essential to minimise disruptions to daytime traffic and ensure safety to contractors.
Undertaking upgrades at night takes advantage of reduced traffic, which allows for efficient tasks like laying asphalt and lane reconfiguration. Overall, night works enhance project safety, efficiency, and community convenience during road upgrades.