Rate Relief Provided By Us:
Rate Increase Capping for Residential Properties - No Need to Apply
If our records show you are eligible, your rates account will be automatically adjusted to limit any rate increase to 12.5% of the rates paid for 2023/24.
This capping rebate is provided to reduce the impact on residential ratepayers whose rates have increased substantially this year due to rapid changes in valuations.
To be eligible, the increase in rates levied of more than 12.5 percent (excluding the Regional Landscape Levy) cannot be as a result of:
- improvements made to the property worth more than $20,000; or
- a change to the land use of the property; or
- ownership of the rateable property has changed since 1 July 2022.
If you believe you meet the criteria for the rate capping rebate and a rebate does not appear on your rates notice, please contact us.
Note: ratepayers should appreciate that there can be a delay in valuations being adjusted for improvements made to a property by the Valuer General, spanning over financial years.
Postponement of Rates for Seniors
If you or your spouse currently hold a seniors card and your property is you or your spouse's principal place of residence you may be able to defer the amount of your rates that exceeds $500 until your property is sold. Other criteria apply. Interest will accrue on the deferred amount.
Postponement of Rates for Seniors
Vacant Land - Rebate for Construction (Residential)
If you are building your new family home in 2023/24 on land classed as "vacant land" on your annual rates notice for 2023/24 you may be eligible for a rate rebate.
Please note is the intention of this rebate to only apply to one dwelling and to the ratepayer who will reside in Charles Sturt for at least one year and consequently where multiple dwellings are proposed on Land (with or without division of the land occurring) the rate rebate will apply to only one of the dwellings, on a pro-rata basis.
If concrete footings were laid prior to 30 June 2023 and your rates are vacant land for 2023/2024, do not complete this form. Instead contact the Rates Department immediately.
For more information and how to apply:
Residential Construction Rebate
Applications must be received before close of business 30 June 2024.
A person wilfully making a false declaration is liable to substantial penalty.
Hardship - Arrangements for Special Circumstances
If you are experiencing difficulties meeting your rates payments and are experiencing financial hardship, please contact us on 8408 1111 to arrange tailored payment plan to meet your circumstances. All arrangements are strictly confidential.
Community Purpose Land - Rebate of Rates
Rate rebates apply for land used for health and community services, religious purposes, cemeteries and educational institutions. These rebates vary from 25% - 100%.
If you believe your organisation may be eligible for a discretionary rebate you will be required to lodge an application form by 30 April each year.
State Government Concessions
If you are a holder of a pensioner concession card, veterans, low income earners, unemployed students and self-funded retirees you may be eligible to receive a concession. Instead of being provided as a deduction on your rates notice against rates paid you will now get the money paid directly into your bank account and you can use the money to contribute to any of your household bills.
These payments of up to $200 may be used to offset council rates by the recipient.
To check eligibility, contact the Department of Human Services Concessions hotline on 1800 307 758 or at www.sa.gov.au/concessions