Chat live with us
Online Chat

Services

Services

Rate Relief - Rebates & Concessions

Rate Relief Provided By Us:

Rate Increase Capping - No Need to Apply

If our records show you are eligible, your rates account will be automatically adjusted to limit any rate increase to 12.5% of the rates paid for 2019/20.

This capping rebate is provided to reduce the impact on residential ratepayers whose rates have increased substantially this year due to rapid changes in valuations.

To be eligible, the increase in rates levied of more than 12.5 percent (excluding the Natural Resources Management Levy) cannot be as a result of:

  • improvements made to the property worth more than $20,000; or
  • a change to the land use of the property; or
  • ownership of the rateable property has changed since 1 July 2018.

If you believe you meet the criteria for the rate capping rebate and a rebate does not appear on your rates notice, please contact us.

Note: ratepayers should appreciate that there can be a delay in valuations being adjusted for improvements made to a property by the Valuer General, spanning over financial years.

Minimum Rate - Remission and Postponement

Are you on the minimum rate of $1,095 for 2019/20? If so, then you may be eligible for further rate relief.

Minimum Rate Remission - No need to apply

If our records show that your property is on the minimum rate of $1,095 in 2019/20 and you were also levied the minimum rate in 2018/19 of $1,071 and successfully received a minimum rate remission in 2018/19 (of either $31 or $8) you may be eligible for a rate remission again in 2019/20.

If in 2018/19 you received a remission of $31 you will again receive a further remission of rates in 2019/20 of $31 to ensure your rates increase is capped at the average residential rate increase.

If in 2018/19 you received a remission of $8 you will again receive a further remission of rates in 2019/20 of $8 to ensure your rates increase is capped at the average residential increase

These rebates will be calculated by council and adjusted to your rates notice if council records show you are eligible.

If you believe you meet the criteria for the minimum rate remission rebate and a rebate does not appear on your rates notice, please contact us.

Postponement of Rates for Seniors

If you or your spouse currently hold a seniors card and your property is you or your spouse's principal place of residence you may be able to defer the amount of your rates that exceeds $500 until your property is sold. Other criteria apply. Interest will accrue on the deferred amount.

Postponement of Rates for Seniors

Vacant Land - Rebate for Construction (Residential)

If you are building your new family home in 2019/20 on land classed as "vacant land" on your annual rates notice for 2019/20 you may be eligible for a rate rebate. Please note is the intention of this rebate to only apply to one dwelling and to the ratepayer who will reside in Charles Sturt for at least one year and consequently where multiple dwellings are proposed on Land (with or without division of the land occurring) the rate rebate will apply to only one of the dwellings, on a pro-rata basis.

For more information and how to apply:

Residential Construction Rebate

Applications must be received before close of business 30 June 2020.

A person willfully making a false declaration is liable to substantial penalty.

Hardship - Arrangements for Special Circumstances

If you are experiencing difficulties meeting your rates payments and are experiencing financial hardship please contact us on 8408 1111 to arrange tailored payment plan to meet your circumstances. All arrangements are strictly confidential.

Community Purpose Land - Rebate of Rates

Rate rebates apply for land used for health and community services, religious purposes, cemeteries and educational institutions. These rebates vary from 25% - 100%.

If you believe your organisation may be eligible for a discretionary rebate you will be required to lodge an application form by 30 April each year.

Rate Rebate Application

State Government Concessions

If you are a holder of a pensioner concession card, veterans, low income earners, unemployed students and self funded retirees you may be eligible to receive a concession. Instead of being provided as a deduction on your rates notice against rates paid you will now get the money paid directly into your bank account and you can use the money to contribute to any of your household bills.

These payments of up to $200 may be used to offset council rates by the recipient.

To check eligibility contact the Department for Communities and Social Inclusion (DCSI) Concession hotline 1800 307 758 or at www.sa.gov.au/ 

Provide feedback for this page