During an emergency
If you have a life-threatening or urgent situation dial Triple Zero (000) and ask for ambulance, fire or police depending on the type of emergency.
Where to find current alerts and emergency warnings
Your local ABC radio station is the official emergency broadcaster delivering warnings and alerts.
Emergency services and the state government issue advice and warning messages to the public through websites, smartphone apps, television and radio broadcasts, mobile phone SMS messages and posts on social media.
Types of emergency
For emergency assistance during a bushfire dial Triple Zero (000).
During a bushfire - CFS warning and incidents.
For emergency assistance during a flood event call the State Emergency Service on 132 500.
Prepare for a flood - SA.GOV.AU.
During a flood - SA.GOV.AU.
For emergency assistance during a storm event call the State Emergency Service on 132 500.
For information before, during and after a storm go to SA.GOV.AU.
For emergency assistance in a house fire dial Triple Zero (000).
For information before, during and after a house fire go to SA.GOV.AU.
For information about infectious diseases, disease prevention and flu pandemics go to SA.GOV.AU.
To find out what to do before, during and after a terrorist incident go to SA.GOV.AU.
Other types of emergencies
Refer to the SA.GOV.AU site:
City of Charles Sturt has a support role to play helping local communities to prepare, respond and recover from emergencies as detailed in the Local Government Emergency Management Framework.
Escape of Hazardous Materials & Pandemic
Extreme Weather – Heatwave
Extreme Weather – Storm
During both office hours and after hours you can speak to someone acting on behalf of Council if you dial 8408 1111.
The City of Charles Sturt has a Community Emergency Management Policy which details Council’s commitment to community emergency management.
Before, during and after an emergency
Emergencies and disasters can happen at any time and affect anyone.
It is important to plan and prepare for emergencies to help reduce the impact and recover more quickly.
Before an emergency
During an emergency
Where to shelter in an emergency
Housing SA may establish relief centres to provide support in an emergency event.
Relief centres provide immediate and short-term shelter, food and drink, and emotional support during an emergency event.
The location of relief centres will be advertised through the media, at the time of the incident.
In the event of a bushfire, if you have a bushfire survival plan and you plan to leave early, it is important that you know where to go. Use the CFS interactive maps to find the bushfire safer places and last resort refuges.
After an emergency
SA.GOV.AU provides general information about disaster recovery including what services may be offered and how they are provided.
Following a major emergency, the South Australian recovery hotline and SA.GOV.AU provide information for those needing or offering help.
Council may help with recovery operations including:
- Damage assessments
- Clearance of roads and bridges
- Removal of debris
- Clean-up and disposal
- Environmental remediation and restoration.
Council services will be advertised at the time of the incident on this site and other media.
The state government may establish recovery centres as a one-top-shop to provide access to all services available to affected communities.
Donating and volunteering
The best way to help after an emergency is by: