We are always here to support you and your family as COVID restrictions change in our community.
If you want details about any of our services, or are feeling unsure about how we can support you please get in touch with us.
Your safety, health and wellbeing continues to be our highest priority.
For more information and up to date alerts, visit SA Health.
A helpful list of some of the most frequently asked questions regarding the current COVID situation.
Our response to COVID-19
We are proud to have over 117,000 residents who live across our council area, as well as 8,000 thriving businesses who choose to call our City home. Given the unfolding situation relating to COVID-19 (Coronavirus) in Australia and across the world, here at the City of Charles Sturt, our focus is on our community.
As we respond to manage the spread of COVID-19, and then as we move into supporting our community to recover in the future, our focus will remain on what is best for our community.
We understand that there is a significant focus on COVID-19 in the media and across our community – both for our residents and businesses, as well as our employees. With a range of different measures being implemented at the Federal, State and Local level, it can be challenging to keep up to date on the facts of the virus and advice on our responsibilities in our community.
Although some things may change, our commitment is to maintain as many essential services as we can during the COVID-19 situation, and to prepare for the future; stimulating our local economy and supporting our community when it is time to recover.
We are doing all we can to safely maintain as many essential Services as possible to support you at all times.
We're still here to help
Our Civic Centre Front Counter is open.
If you are still feeling unsure, please know we are here to offer assistance, support and connections with our community in a variety of ways.
- Check our Services page for information about how we are still supporting our community.
- Read our FAQ for a helpful list of frequently asked questions.
- Learn more about COVID-19 including relevant and reliable sources to stay updated.
- We’re here for you with some inspiration for several COVID safe activities you can do at home at any time.
- Still need help and support? Contact us - we're here for you.
Support for Local Business
We’re committed to assisting the community and local business as we all work together through the pandemic and prepare for the future.
We have developed an Economic Support and Stimulus package that will inject $100.5 million dollars into our community over the next two years to support the economic sectors of our community impacted by the COVID-19 pandemic.
Importantly, a portion of this will directly provide financial support to our local economy through individuals, hospitality and food, construction and recreation sectors and provide business support. Find out how you can apply.
Through our Local Businesses page we will share options for assistance, resources and useful links (including State and Federal support) to further help your business and which will be updated with any new or updated information as it is announced.
We know the COVID-19 pandemic continues to have a significant financial impact on our community, residents and businesses.
If, since 18 March 2020, you have been impacted by the pandemic though a loss of employment and/or your business was forced to close or restrict activities due to State or Federal government restrictions, you can apply for and may be entitled to rate relief.
Please refer to our COVID-19 Hardship Policy to review the criteria for eligibility.
Visit our Rate Relief page for more information or view our Application Form via the link below.
Social distancing signs
Downloadable social distancing signs are available below for use in the local community and across local businesses.
- For general business use
- For indoor dining
- For outdoor dining
- For pool areas (including premises)
- For pool
This resource can also help you calculate the safe number of people permitted for the size of your room.