Our response to COVID-19
We are proud to have over 117,000 residents who live across our council area, as well as 8,000 thriving businesses who choose to call our City home. Given the unfolding situation relating to COVID-19 (Coronavirus) in Australia and across the world, here at the City of Charles Sturt, our focus is on our community.
We understand that there is significant focus on COVID-19 in the media and across our community – both for our residents and businesses, as well as our employees. With a range of different measures being implemented at the Federal, State and Local level, it can be challenging to keep up to date on the facts of the virus and advice on our responsibilities in our community.
Although some things may change, our commitment is to maintain as many services as we can during the COVID-19 situation.
We are basing our workforce across various Council sites in our City so we can be sure we can continue to meet the needs of our community in the short and longer term.
We're still here to help
We are keeping our Civic Centre Front Counter open and are also continuing to offer assistance and connections with our community in a variety of ways, including:
- waiving all fines and interest until further notice for future Rate payments not made by the due date
- phone calls to vulnerable residents
- call and collect options at our libraries
- streaming our children story time sessions and other events so you're still able to connect with us.
Please check our Services and Events page for further information about what financial assistance we can offer, and how our Front Counter, Libraries, Community Centres and Ageing Well teams are operating.
Support for Local Business
As the COVID-19 situation develops, we understand this is a critical time for your business.
We have developed a new Local Business page where we will continue to share options for assistance in order to support your business and which will be updated with any new or updated information as it is announced.
On this page we will outline what State and Federal support is available, how the City of Charles Sturt is providing support, what resources and links to connect with and a link to our most recent Western Business Leaders newsletter.
We're also introducing a new #shoplocal platform page that offers to promote your local business through our website and social channels. Check out the page here and submit your details to firstname.lastname@example.org
We're only a call or click away
If you are self-isolating, wanting details on a change of service, or are feeling unsure about how we can support you, please get in touch:
- Phone us on 8408 1111
- Phone our Libraries on 8408 1333
- Phone our Ageing Well Team on 8408 1529
- Chat Online with us
- Connect via our Social Media Platforms
The health and well being of our Charles Sturt community, and our broader national and international communities, is our priority.
What is COVID-19, who is most at risk, how can everyone help prevent the spread and where can you find the latest information
See what actions we are taking with the services and events that we are providing the community.
See how we can support you and your local businesses during these times of uncertainty and hardship.
COVID-196th April 2020
Digital Council and Committee Meetings6th April 2020
Have Your Say2nd April 2020
Update to 10 Plants For $10 offer2nd April 2020
Fruit Fly Alert - Croydon Park5th March 2020
Waste and Recycling Calendar5th March 2020
Beach replenishment program2nd March 2020
South Road underpass closed for works26th February 2020
West Beach Rock Wall update12th February 2020
Australia Day Award Winners7th February 2020