Our kerbside waste and recycling collection contractor, Cleanaway, is experiencing significant disruption due to COVID cases and isolation requirements. This is having a flow on effect to our service delivery and may impact your bin collection day.
A significant number of properties will be impacted by collections throughout May. This is impacting collections across our City and Cleanaway's customer service phone line.
Update as of 5.30pm, Tuesday 17 May 2022:
Residents in Delfin Island are advised to please leave out missed recycling bins from Tuesday's collection run and these will be collected on Wednesday.
Cleanaway will endeavour to collect your blue lidded waste bin as a matter of priority.
If your recycling or organics bin has not been collected, please leave the bin out and it will be collected the following day. If it is not collected the following day, please report the missed collection online.
Alternatively, if your bin is not at capacity and you can hold off until your next collection, we encourage you to do so.
We acknowledge the importance of waste collection across our City, and we apologise for any delays. We appreciate your patience and understanding.