The customer should send a letter to Council, describing in as much detail as possible about the traffic problem. Letters can be sent to Traffic Management, City of Charles Sturt, PO Box 1, Woodville SA 5011.
The process used to determine whether traffic control should be installed is as follows:
The best way to report damage to a road is to call the Customer Call Centre 8408 1111 and they will record the information that you provide on our Customer Tracking System. This work will then be placed on a programmed maintenance schedule. If the request is considered to be urgent, it will be attended to as soon as possible by our Rapid Response Team.
Contractors working for service utility companies that provide water, sewerage, gas, electricity and telecommunications also work on our roads to provide these services to their customers. Whether it is for a burst water main or a new gas connection to a property, they need to dig up the road to do the necessary work and then restore the road or footpath to a usable state.
Each service utility company is required to notify Charles Sturt of any work their contractor will be carrying out, however, if you notice that a road or footpath has not been restored to its previous usable state, please notify us by calling the Customer Call Centre on 8408 1111.