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Payment Options

Rates can be paid either:

  • in full by 1 September, or
  • in four instalments (due on 1 September, December, March and June each year)

    If you decide to pay in four approximately equal instalments you will be sent an account for each instalment (each instalment is calculated to be approximately equal)

If you are unable to make payments by the due date please contact Council on 8408 1111 (before the due date) to discuss possible payment alternatives (Penalties for late payment will still apply, however recovery action will be avoided)



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You can change the way you manage your bills. BPAY View® sends your bills and statements straight to the same online bank you use to pay them, saving you from shuffling paper.

With convenient email, SMS or bank message reminders* and secure online or mobile access, BPAY View makes it easy to pay on time, every time† from anywhere in the world^. And BPAY View is easy on the environment too.

Say goodbye to paper bills! With BPAY View, receive, pay and store your bills in your online bank. Register today at your online bank.

It only takes a few minutes to get started with BPAY View.

To register for BPAY View:

  1. Log into your online banking account
  2. Look for the BPAY View or View Bills section
  3. Register to receive your City of Charles Sturt rates notice by entering:
    • the Biller Code: 10330
    • your BPAY View reference number: located on the top right corner of your rates notice
    • your Valuation number: as shown in the Property Details box your rates notice (include all characters)

BPAY® and BPAY View® are trademarks of BPAY Pty Ltd ABN 69 079 137 518. *Notification options may vary for each Financial Institution. Contact your Financial Institution for further information and terms and conditions. †Subject to availability of funds. ^BPAY View is accessible anytime and anywhere you have access to your online, mobile or phone bank.

BBAY View Training video:

Pay Online

Go to our online secure payments facility.

Pay by Direct Debit
  • Quarterly deductions are available from your savings or cheque account (not available for credit cards)
  • To apply for Direct Debit please phone 8408 1111 and an application form and service agreement will be sent to you. 
Pay by Telephone
  • Contact Council on 8408 1111 to pay over the phone using your Visa or Mastercard or;
  • BPay by phone using your Visa or Mastercard call 1300 609 653 and follow the recorded directions

Pay in Person
  • Any Australia Post outlet
  • Charles Sturt Customer Service Centres: Civic Centre and Libraries (Cheque and Eftpos payments only accepted at the libraries)
Pay by Mail
  • Post a cheque, money order or Credit card payment to PO Box 1 Woodville SA 5011 
    (Maximum acceptable credit card payment is $5,000, Diners Club and American Express cards are not accepted)


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